Contact

Questions about how DODA.mx works, trouble with your account, or something you want to propose? Write to us. We answer messages in the order they arrive, usually the same business day.

Send us a message

Fill in the form and we will reply to the address you leave us. If this is support for an existing account, write from the email you signed up with: it helps us identify you faster.

Before you write, this might help

• Foreign trade guides: what a DODA is, how to read the receipt, the customs traffic light and what to do on a red light.
• Plans and pricing: what the free plan includes, what Pro adds and the usual billing questions.

For support on an existing account, write from the email registered with DODA.mx and, when relevant, include the integration number of the DODA involved. It saves a couple of round trips.